Blockbuster Violating CAN-SPAM Act

July 31, 2008

For four years, I’ve received these Blockbuster emails and have wanted to unsubscribe:


I click the “unsubscribe” link and then get the opt out screen. Very normal, but hold on for the twist in the story.



Every time I’ve tried to subscribe over the last four years, I’ve received this, “System Unavailable” page.


I have tried to contact Blockbuster before, with no response. So I decided to take it to theFTCto file a complaint against Blockbuster for violation of the CAN-SPAM Act.



I hope the feds can put some pressure on them to get their unsubscribe working.

4 comments

#1. Mike Branski on July 31, 2008

I’ve had companies do the “it may take up to XY days to process.” In that time, I’ll get more e-mails from them, and I swear I have to unsubscribe to each one otherwise they just keep coming.

Side note: you put FDC but meant FTC (second to last paragraph).

#2. Marc Grabanski on July 31, 2008

Thanks Mike, I changed it to FTC.

#3. C on June 16, 2011

It is now 2011 and their emailers still have a non working link to unsubscribe in their emails. F*ckers. I hate them. So much for the FTC.

#4. Blockbuster spams on January 31, 2012

January 2012, unsubscribe link still broken. Report to spamcop, FTC, justice.gov, and mark as spam in gmail.

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